Information we collect
We collect the details you give us when you request a quote, submit an RFP, call, or text us.
- Contact details: name, phone number and email address
- Trip details: dates, pickup and drop-off locations, passenger counts and notes
- Marketing attribution: ad click IDs (such as gclid) and campaign source tags from the page URL
- Technical data: device, browser and pages visited, via standard analytics
How we use it
Your information is used to price and coordinate your trip, and to follow up about your request.
- Matching your trip with vetted, DOT-certified operators
- Confirming availability, pricing and trip logistics
- Responding to questions by phone, text or email
- Improving the site and measuring which advertising brings visitors
Who we share it with
We share trip details with the licensed operators needed to service your trip. We do not sell your personal information.
- Vetted carriers and operators, only as needed to quote and run your trip
- Service providers such as analytics and email platforms, under their own safeguards
- Authorities, only when required by law or to protect safety
Your choices and our contact
You can ask us to update or delete your information, or opt out of marketing messages, at any time.
- Call or text (914) 801-8694 with any privacy request
- Email reservations@bestcharterbus.com and we will respond promptly
- Reply STOP to any marketing text to opt out of future messages